Great Trust Joint Stock Commercial Bank – TRUSTBank was officially incorporated in 1989 in the name of Rach Kien Rural Joint Stock Commercial Bank – the first joint stock bank in Long An Province and it was granted the operation license number 0047/NH-GP by the State Bank of Vietnam on 29/12/1993 with the head office at number 1, Long Hoa Ward, Can Duoc District, Long An Province.
On 17/08/2007, in accordance with Decision number 1931/QĐ-NHNN, Rach Kien Rural Joint Stock Commercial Bank was officially approved to change its operation module into an urban joint stock commercial bank and change its name into Great Trust Joint Stock Commercial Bank by the Governor of State Bank of Vietnam following the Decision 2136/QĐ-NHNN dated 17/09/2007 of the State Bank of Vietnam.
The approval for Great Trust Joint Stock Commercial Bank transferring from rural joint stock commercial bank module to urban joint stock commercial bank module has offered the opportunities for the Bank to upgrade its financial capacity, expand the business network, compete and develop. This marked a new developing stage of TRUSTBank with the objectives of becoming a modern retail bank with international standards, offering diversified services from basic to advance and completed the objective of leading TRUSTBank to be one of the best service banks in Vietnam.
In order to creating opportunities for developing and expanding the business network, following the Decision 1855/QĐ-NHNN of the State Bank of Vietnam, Great Trust Joint Stock Commercial Bank moved the head office to 145-147-149 Hung Vuong, Ward 2, Tan An Township, Long An Province on 21/08/2008.
I - Charter Capital
The charter capital of Great Trust Joint Stock Commercial Bank was 3.000 Billion Vietnam Dong (Three thousand billion Vietnam Dong).
II - Main service and product:
Great Trust Joint Stock Commercial Bank offers a vary of products and services suitable with the needs of its clients such as payment deposits, savings, loans...
- Raising capital (receiving the clients’ deposits) in Vietnam Dong and foreign currencies;
- Investing capital (providing credits, investing, pooling to incorporate joint stock companies) in Vietnam Dong and foreign currencies;
- Intermediary service (executing national payment, executing budget service, money transfer and quick collect and life insurance through the bank);
- International payment and foreign exchange.
III - Business network
Recently, Great Trust Joint Stock Commercial Bank has 106 branches and trading offices. Expected to end the year 2011, the branch network of TRUSTBank - will grow to 120 point operations.
IV - Human Resource
As to March 2011, the total employees of Great Trust Joint Stock Commercial Bank were 1208. The majority of employees have bachelor degree or higher. They are trained frequently in TRUSTBank’s training centre and national universities and institutions
V - Development directions and strategies
TRUSTBank aims to become one of the developed, diversified, high quality services, modern banking technologies, wide-open delivery network based on the international organizing and managing standards and modern information technology, raising TRUSTBank to be a trusted brand of retail bank in the local and international financial market...
Basing on the above direction, Great Trust Joint Stock Commercial Bank shall continue planning new strategies to achieve the its objectives:
1. Increasing charter capital: Increasing the charter capital up to 5.000 billion VND by end the year 2011.
2. Developing the raising capital: modernizing the online banking technology, offering diversified products, suitable promotion events to adapt clients’ needs best.
3. Defining investment projects and operating plans: defining investment projects appropriately to make profit fast as well as to operate the business stable and durable. Studying investment, making joint venture with some key projects; re-structuring profitable assets to ensure the Bank is operating safely and stable through investing in banking market, bond and stock.
4. Defining market and other business areas: quickly catching business opportunities in the target market, planning to enter the potential markets.
5.Developing Banking services: upgrading the quality of the existing services, supporting other competences to develop, linking with collaborative banks to develop banking services for better and better customer service.
6. Developing business network: continue expanding the network to national key economic zones to help the Bank approach potential customers.
7.
Developing human resource: with an appropriate human resource development plan, reasonable salary and bonus policy, the Bank can appeal and train many excellent and passionate staffs to help the Bank easily get over difficulties and challenges and develop safely and firmly.
8.
Modernizing banking technology: is one of the most important directions of the Bank to service better and better the administrative and operational works as well as is the foundation for developing modern banking service and product.
VI - Commitment:
In the purpose of bringing highest profit to the shareholders as well as adapting customer needs, Great Trust Joint Stock Commercial Bank commits to serve all its clients and staffs efficiently...
Great Trust Joint Stock Commercial Bank shall continue to:
Step up innovation to reach the international standards and practices in currency and banking operation, enhance financial capacity, credit quality to approach the international standards. It shall contribute to make the banking industry become a major industry of the area and in the international financial market in the stage of 2010-2020.
Aim to modernize the banking technology to quickly approach and develop the modern – multifunction commercial banking services, strengthen the risk management work to adapt the international standards in credit safety co-efficient, improve business efficiency as well as competitive capacity.
Attach special importance to push capital raising work in plentiful methods, mainly raise middle – long term capital from citizens to create a loan source, adapt in time the need of capital of variety economic competences in the whole country.
Lead to firmly and quickly develop the business network in cities and provinces of the country, especially attach special importance to expand the network in key economic zones.
Develop card products (ATM, credit) to improve the customer service.
Strengthen the relationship and attract strategy shareholders that are national and international leading banks, large corporations with strong financial potential. They are capacity to support the Bank in Informational Technology development and in financial aspect to secure TRUSTBank’s business.
Concern about improving customer service via studying the needs and expectations of every customer to offer the most effective and satisfying solution for customer’s reasonable needs within the Bank’s capacity.
Study and develop diversified products to maximize the satisfaction of customer’s needs and facilities.